Making the most of a virtual psychiatry visit

Virtual visits let you see your provider without the drive, the waiting room or the time off work. For many people, especially when leaving the house is itself part of the problem, they make it much easier to start and keep up with care. Here is how to get the most from one.

Before the appointment

• Check where you will be. You need to be physically located in North Carolina at the time of the visit.
• Test your device. A phone, tablet or computer with a camera and microphone works. Charge it, and try the link a few minutes early.
• Find a private spot. A closed room, a parked car or a walk outside with headphones all work. Being able to speak freely matters more than the setting.
• Have your medication list nearby, along with your pharmacy details and any questions you have written down.

During the visit

Treat it like an office appointment. Sit somewhere with light in front of you rather than behind, so your face is easy to see. Use headphones if others are nearby. If the connection drops, the provider will try to reconnect or call you, so keep your phone close.

It is fine to say if something feels awkward on screen. Many people find they settle in after the first few minutes, and some find it easier to talk from their own space.

Is virtual care right for me?

Video visits work well for most follow-up appointments, medication reviews and therapy. Sometimes an in-person visit is the better choice, for example when a physical check is needed. You can switch between the two as your needs change.

Appointments are available in the office in High Point and by secure video across North Carolina. Get in touch to arrange either.